Shipping and Returns
All orders are subject to processing time. Processing included - order verification, quality check, and packaging. Please note that processing may take 2-5 business days.
Once your order has been processed you will be notified by email that your package is in route to you! Shipping may take 15-20 business days (Monday-Friday) to arrive. International orders may take up to 30 business days. Please note that processing time & shipping time are separate from each other.
We reserve the right to cancel orders in areas which cannot be serviced by express couriers.
*We do our very best to get your order(s) to you as quickly as we possibly can. Please note that by purchasing from our website you agree to these terms and conditions*
RETURN & EXCHANGE POLICY ON PURCHASED ITEMS
If you would like to make a return or exchange you may contact us through one of our support channels. Please include your full name, order number & reason for exchange/refund. Please read our return & exchange policy below and keep in mind that all requests must be made within 7 days of receiving your order.
If you would like to return your purchase for a refund please note that the refund will be processed with a 30% restock fee & the customer is responsible to handle the return shipment. For return shipment information please contact us through one of our support channels. Once we have received the returned product(s) your refund will be issued.
If you would like to make an exchange please note that you must contact us within 3 business days of receiving your order. All orders must be unused, and in original packing. We do not accept exchanges on items that have no yet delivered. The customer is responsible to handle the return shipment. For exchange shipment information please contact us through one of our support channels. Once we have received the returned product(s) your exchange will be accepted.
*We know returns & exchanges are no fun. We try our best to make the process as painless and simple as possible. You agree to accept these terms when purchasing from our website.*